Frequently Asked Questions
Choose between "CargoCover FAQs" or "Insurance FAQs" to help answer any questions you may have regarding the CargoCover system or insurance and brokerage topics.
Click on the Verify Coverage button at the bottom of the page. The premium and rate will display on screen. Click on the Save Template button to keep your request on the system for future use. Once you are ready to bind the coverage you can resubmit the shipment using the template you have saved. To issue a certificate, click on the Confirm Booking button. The quote request will then be converted into a booked and confirmed certificate.
Please refer to the Shipment User Guide found in the Ref. Library / CargoCover Library for more detailed instructions.
Please refer to the Billing User Guide found in the Ref. Library / CargoCover Library for more detailed instructions.
Please refer to the User Permissions User Guide found in the Ref. Library / CargoCover Library for more detailed instructions.
C = Cost/invoice value (purchase cost if your client is the buyer, or selling price if they are the seller)
I = Insurance premium
F = Freight and associated charges (e.g. customs clearance charges)
PLUS an additional 10% to cover additional charges incurred due to fluctuations in currency or additional freight cost.
The intention is to indemnify your client, including allowances for additional cost for reshipping.
See http://www.iccwbo.org/incoterms for more information.
- Prove the shipping company is at fault - there may be more than one shipping company involved in the transport of your goods
- Understand that a shipping company has many exemptions from liability - “Acts of God”, riots, strikes, etc.
- Realize there is a maximum amount you can claim - it is limited by law
- Act quickly – there are time limits for making a claim
If you require further assistance, please Contact Us.